Return & Refund Policy

We want you to be happy with your purchase. However, due to the nature of skincare and personal care products, we follow a strict return and refund policy:

1. Returns:

   • We accept returns only if the product is damaged, defective, or wrong item delivered.

   • Returns must be initiated within 7 days of delivery.

   • The product must be unused, unopened, and in original packaging.

2. Refunds:

   • Once the returned product is inspected and approved, refunds will be processed to your original payment method within 5–7 business days.

   • Shipping charges are non-refundable.

3. Exchanges:

   • We do not offer direct exchanges. In case of wrong product/damage, we will send you a replacement.

To request a return, please contact us at support@vedriva.com with your order details and proof of issue.